PayGap HelpCenter

Welcome to PayGap

Step-by-step guides to help you set up your data, run analyses, and use PayGap effectively.

User Guide

PayGap Project Milestones

Use this article to understand how to invite users to PayGap, assign the right role, and control which legal entities each user can access.

Managing members, roles and legal entity access

Getting started with PayGap

Data Onboarding is the first step you complete in PayGap. It is the foundation of everything that follows - the comparable jobs, the base analysis, and ultimately the gap closing…

Welcome to Data Onboarding

This article explains how to map pay components for analysis and how to prepare pay components workshop in your organisation. It helps you identify which compensation elements to review, how…

Workshop: how to identify pay components for analysis?

This article explains how to format your employee data file before uploading it to PayGap. It covers the required fields, accepted formats, and the most common issues that can stop…

Prepare your employee data file for PayGap upload

Configure and structure your organisation’s pay components before data upload to ensure correct mapping, calculations, and analysis in PayGap.

Set up pay components in PayGap

This article explains how to create custom fields in PayGap before uploading data that is not part of the standard data specification. It also helps you choose the correct field…

Set up custom fields in PayGap

This article explains how to upload employee data into PayGap when you are using only the standard data specification and no custom fields. It also shows how to review the…

Upload employee data to PayGap

Prepare, upload, and validate your data to ensure a solid foundation for your analysis.

Data Onboarding

Base Analysis is the step where, for the first time, you actually see your pay gap. After Data Onboarding gave you a clean dataset, Base Analysis turns that data into…

Welcome to Base Analysis

This article explains how comparable jobs are defined and configured in PayGap and how this setup affects gender pay gap reporting and employee right-to-information requirements.

Comparable Jobs - set up and review in PayGap

This article explains how to review your Base Analysis in PayGap - the first view of your unadjusted pay gaps. It walks you through what to look at, how to…

Review your Base Analysis in PayGap

The core statistical measures used in pay gap analysis: mean, median, and quartile distribution - explained with worked examples and edge cases.

Understanding the measures in Base Analysis

Set up key analysis elements and understand how PayGap calculates and structures your pay gap results.

Base Analysis

Welcome to Adjusted Pay Gap Analysis

This article explains how to configure pay factors in PayGap and how this setup affects the adjusted pay gap calculation.

Set up pay factors for adjusted pay gap analysis

Adjusted Pay Gap Models

Welcome to Outlier Analysis

Set up and use Case Management in PayGap

Outlier Analysis

Welcome to Remediation Planning

Remediation Planning

Welcome to Employee Right to Information

Employee Right to Information

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search and ask

Find guides, answers, and references.

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.